Communications and Media
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This collection of use cases for the Splunk platform provides insights specifically for communications and media organizations. Communications and media are in the midst of a major transformation with the adoption of new technologies like 5G and cloud native edge compute. Service providers rely on data to drive their new and legacy services (for example 5G, IoT, Video, or VoIP). Software as a Service (SaaS) and gaming companies are heavily dependent on machine technology to deliver resilient digital experiences. For more resources on how technology, communications and media organizations use Splunk, see Communications solutions or Technology solutions. For additional security and observability use cases that could benefit your organization but are industry-agnostic, visit Security Use Cases and Observability Use Cases. |
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Featured use cases for communications and media
- Analyzing telecommunications subscriber services
- As a telecommunications provider, you need to gather call data so you can monitor problems with your service and report on call volume and duration to your executives.
- Managing prepaid mobile services
- This guide provides a number of searches gathering prepaid mobile data so you can report on the order-to-activation workflow, as well as revenue.
- Managing telecommunications content delivery
- Learn searches to gather telecommunications content delivery data to help with IT monitoring and business analysis.
- Monitoring and logging MQTT topic messages using Eclipse Mosquitto
- This article gives examples of how to log MQTT topic messages to the Splunk platform using Eclipse Mosquitto.
- Monitoring key telecommunications service metrics
- How to use Splunk to deploy a scalable data analytics architecture across the breadth of your telecommunications operations.
- Call failure statistics
- Countries with the highest and lowest call volumes
- Estimated generated call revenue
- Failed calls by destination and gateway
- Failed calls with enriched error information
- Failed call metrics by geographic location
- General call disposition
- Longest and shortest call duration by destination
- Subscribers with the highest outbound call volume
- Successful call statistics by geography
- Total call minutes by subscriber
- Transforming unified network and Telco observability with Fabrix.ai and Splunk
- By combining Fabrix.ai’s Data Fabric and Telemetry pipelines with {{itsi}} (ITSI), organizations can unify structured and unstructured data in real-time.