Salesforce
Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) services, allowing businesses to manage sales, service, marketing, and analytics operations. It offers a comprehensive suite of applications for sales automation, customer service, marketing automation, and analytics, helping organizations connect with customers and streamline business processes.
Getting data in
| Source | Add-ons and Apps | Guidance |
|---|---|---|
SalesforceSalesforce data is a type of vendor-specific business application data that provides insight into the usage and adoption of the Salesforce platform. The data can also be used for security and troubleshooting purposes. Salesforce data can be used to search and report on user activity such as logon analytics, review browsing history by user to tell which features are being adopted. For security monitoring, you can also track behaviors for unauthorized access and for data loss prevention. |
Splunk platform Splunk SOAR |
Configuration Splunk Lantern Articles |
Salesforce Commerce CloudSalesforce Commerce Cloud is a cloud-based e-commerce platform that provides a comprehensive suite of tools and services for online retail. It enables businesses to create personalized shopping experiences, manage product catalogs, process orders, and analyze customer behavior across multiple channels, supporting both B2C and B2B commerce operations. |
Splunk platform |