Troubleshoot and Conduct Root Cause Analysis
How Splunk helps with this use case
ITOps and engineering teams want to be in firefighting mode less, and get back to building cool stuff for their business. No one wants to be on-call and waiting for the next issue to arise. They need an observability solution that helps them become proactive in identifying issues and provides AI-directed guidance with business contextual analysis to solve issues fast across their complex environments. By combining the power of the Splunk platform, Splunk ITSI, and Splunk Observability Cloud—with built-in AI and GenAI assistance—Splunk empowers teams to detect, investigate, and resolve business-critical issues faster and more efficiently.
Explore actionable guidance for this use case
IT Service Intelligence
- Managing the lifecycle of an alert: from detection to remediation
- Configuring action rules in the ITSI Notable Event Aggregation Policy for Splunk On-Call Integration
- Configuring ITSI correlation searches for monitoring episodes
- Configuring the ITSI Notable Event Aggregation Policy
- Configuring the Splunk On-Call integration with IT Service Intelligence
- Configuring the Universal Correlation Search to create notable events
- Investigating and remediating alerts from web applications
- Normalizing Observability Cloud alerts into the ITSI Universal Alerting schema
Observability Cloud
On-Call
- Managing the lifecycle of an alert: from detection to remediation
- Configuring action rules in the ITSI Notable Event Aggregation Policy for Splunk On-Call Integration
- Configuring ITSI correlation searches for monitoring episodes
- Configuring the Splunk On-Call integration with IT Service Intelligence
- Investigating and remediating alerts from web applications
Detect and Prioritize App Security Vulnerabilities
Monitor Critical Business Processes
Optimize Observability Costs
Optimize Performance of Apps and Infrastructure
Troubleshoot and Conduct Root Cause Analysis
Understand the Critical User Journey