Training
Splunk offers a number of EDU training courses to help you get up to speed on how to make the most of your deployment. Completion of these courses is an essential building block to success. To explore all the education options, go to the course catalog and filter by certification, role, delivery method, and more. For more assistance understanding the course offerings, what certifications are available, and the perks included in the new learning rewards program, review the Splunk Education Student Handbook or get in touch with your account manager.
Good courses to take to start learning Splunk Infrastructure Monitoring include the following:
Technical help - OnDemand Services (ODS)
OnDemand Services (ODS) provides proactive technical adoption, implementation and optimization assistance for Splunk deployments, utilizing a pool of remote technical consultants. ODS credits are required in order to consume ODS, and the scope of ODS activities/tasks are predetermined. ODS can be requested within the Splunk Support Portal.
How to request ODS:
- Ensure your organization has ODS credits to use. If you do not, please get in touch with your Splunk point of contact to discuss how to purchase.
- Log in to the Splunk Support Portal.
- Use the navigation on the left to locate the OnDemand Services section and proceed with submitting your request.
ODS Catalog for Observability
| Plan |
Implement |
Use/Adopt |
Scale |
|
All Products:
- Use Case Advisory Discussion
- Architecture Diagram Creation Assistance
APM/IM/Cloud:
- Cloud Migration Assessment
|
APM/IM/Cloud:
- Post Implementation Review
- OTel Collector Configuration Guidance
Log Observer:
- FluentD Configuration
- Log Processing Rule Configuration
- Metricization Rule Configuration
- Infinite Logging Configuration
|
APM/IM/Cloud:
- Simple or Advanced Detector Creation Assistance
- Assist with Building a Simple or Advanced Dashboard or Charts
Cloud:
- Getting Started with Splunk Observability Cloud
Infrastructure Monitoring:
- Getting Started with Splunk Infrastructure Monitoring
- Assist with Exporting Data
- Assist with a Supported Cloud Integration
- Assist with a Supported Library Configuration
- Assist with the Configuration of prometheus-exporter
APM:
- Custom Span Tags Assistance
- Assist with Auto-instrumentation
|
APM/IM/Cloud:
- Usage Assessment
- Dashboard Administration Assistance
- Chart or Dashboard Optimization
- Detector Optimization
|
Project-based services
Project-Based Services are much more involved, typically larger-scale services engagements compared to OnDemand Services. With these, you will work with a Splunk Engagement Manager to determine and finalize the scope of the project. After everything is signed off, we will work with you in lockstep to deliver on the agreed-upon project. If you’d like to explore options here, please get in touch with us via this contact form or get in touch with your account manager
Support
Splunk comprehensive resource guide
Splunk wants you to succeed. If you haven't yet found the right resource to help you get the job done, take a look at our comprehensive help guide. Find online, self-paced courses or an instructor to come to your workplace to teach you and your peers together. Download a trial to learn by playing or join a live BOTS event just to play. Connect with Splunk enthusiasts near you, contact an Assigned Expert to dig into a difficult problem, or flaunt your Splunk talent by sporting the last Splunk t-shirt. However you want to get more involved and deepen your Splunk skills, we have an option for you.
