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Confirming why a Real Browser Check (RBC) step is failing

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You're trying to run a Real Browser Check (RBC) in Splunk Synthetic Monitoring and finding that the check is failing. You have already established that the failure is not due to an issue your users are experiencing in your environment but rather something is going wrong within the check itself. You need to be able to diagnose exactly what is happening and fix the issues you're experiencing.

Solution

This video shows the steps you'll need to take.

Next steps

These resources might help you understand and implement this guidance:

Still need help with this use case? Most customers have OnDemand Services per their license support plan. Engage the ODS team at OnDemand-Inquires@splunk.com if you require assistance.