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Digital experience monitoring


Splunk Synthetic Monitoring

Splunk Synthetic Monitoring combines the power of synthetic monitoring with an automated optimization engine to help organizations deliver better user experiences, drive top-line revenue, and operationalize performance strategies. To achieve all this, you can use Splunk Synthetic Monitoring to:

  • Collect. Track and monitor mission-critical user flows, business transactions, content, third-party tags, APIs and more. Splunk’s monitoring technology uses the most up-to-date browser version to collect web performance data at any frequency, from any location in the world, on any device.
  • Trend. Track, establish a performance baseline, and alert on more than 50 user experience metrics, including core web vitals, to get visibility into what matters most to your business. 
  • Identify and alert. Quickly and confidently alert your teams of performance issues occurring in real time via SMS, email or phone, or through a number of turnkey integrations and custom webhooks.
  • Fix. Visualize and perform root cause analysis on performance issues faster, with more confidence and the intelligence required to take immediate action.
  • Prevent. Operationalize your performance strategy by integrating performance testing earlier in the development life cycle to proactively resolve UX and performance issues in QA, staging, and user acceptance testing — before they impact users.

Splunk Real User Monitoring

For on-call engineers or service owners who build, deploy and maintain websites and applications, Splunk RUM provides the fastest troubleshooting and most comprehensive view of web browser performance of any real user monitoring solution. Teams fix customer-facing issues faster with end-to-end visibility of full-fidelity data that pinpoints problems from web browsers through backend services. Regardless of framework, multi-page or single-page application, Splunk RUM helps future-proof your user experience data with two key use cases:

  • Troubleshoot customer-facing issues faster. Easily find and fix errors, latency and anomalies from every page, resource, dynamic component, and third-party dependency, for both traditional server-side rendered multi-page apps and modern client-side rendered single page apps.
  • Measure every component, regardless of framework. Splunk RUM is framework agnostic, and offers easy OpenTelemetry-based instrumentation to quickly start measuring page experience for traditional server-side rendered multi-page apps and modern client-side rendered single page apps.

Digital experience monitoring use cases

Splunk recommends following the Prescriptive Adoption Motion: Digital Experience Monitoring. This guide walks you step-by-step through implementing a best-practice digital experience monitoring program.